Yes. The assets you download with an active subscription are yours to use in your games.  The only thing we restrict is your ability to redistribute our assets.

These assets are meant for personal and commercial development. Build games and other apps with them using Unity.

You can not redistribute or sell any of our game-assets. Filebase assets can only be used in electronic forms of media such as games, films,  and applications or 3D printing. 

Yes. The assets you download via an active subscription are yours. We hope you’ll consider subscribing again in the future!

Yes. We love building request. You can submit a request on the community page, discord, or email.

No. Please visit www.gamedevhq.com/apply to learn more about the Professional Unity Developer Program.

No. Filebase requires an active membership. Your billing profile is directly linked to your Filebase account status. If you cancel your membership before the renewal period, you will lose access immediately. 

We offer a monthly and yearly option.  We price it extremely reasonably as well.  Give it a try for a month and see if you use it before you commit yourself to a year.  

Please do.  Please let us know of any problems you run into with Filebase and we will actively work to remedy it.  We love this system and want to make it the best it can be.  Please let us know right away and give us a description of what happened, what assets it hung up on, or what specifically happened so we can repeat it.

Let us know right away.  There may be an issue with your country’s or local ISP that blocks your IP address or prevents AWS from connecting.  If we can’t fix it, we will gladly offer you a refund.

• I can’t log in because it says I’m using an incorrect username/password – try setting your upper-case letters in your email address to lower case.  
• I can’t download anything – try logging out then back in.  If that doesn’t work, contact support and we will sort it out.
• My assets are not listed in my downloads folder anymore – hit the resync button under your profile name.  
• I am building my game and it crashes with a Filebase dll error – Click the Filebase Plugin in your Project folder and in the inspector, turn off “any platform”.
• In Unity 2020, there is this weird newtonsoft issue. I can’t get Filebase to open – Open up the plugin folder inside Filebase and delete the newtonsoft files.  Filebase will rebuild and you should be able to open it then.
• My download stops at 10% – This is a problem on our end.  Please email us letting us know what asset it is and we will fix it.
• Occasionally, the thumbnails return black – Sometimes, minor lag causes images not to load.  Simply progress and go back a page and it should load.